Frequently Asked Questions

Not that we can read your mind, but these are the most common questions we get. And our answers. But if you don’t see your question here, by all means…  Reach out to us.

Company

We’re so glad you asked! Our short answer is that we’re the only brand today making super clean health, home, and grooming pet care products that are designed for all the ways pets and pet parents live today. Our longer answer can be found here: What Makes Us Different

Thanks for your interest in PL360 wholesale! Please email us at petlife@pl360pet.com for more information.

Please email us at petlife@pl360pet.com or send us a DM via Instagram (@pl360pet) for more information on influencer collaborations!

Products/Ingredients

While all of our products are designed to be gentle enough to be used around pets, we always recommend reaching out to your veterinarian for assistance with an accidental ingestion.
All of our supplements will have an expiration date stamped on the packaging in black ink. The rest of our products do not have set expiration dates, but we recommend using all of our grooming and cleaning products within 2 years of purchase for the best user experience.
So sorry to hear that! Please reach out directly via the “Contact Us” form and we’ll be happy to try to make it up to you.
With the exception of our Waste Bags, all of our products are made in the USA. Our Waste Bags include globally sourced materials and are assembled in the USA.
Detailed ingredient lists can be found on our product packaging as well as on the product pages of our website.

Shipping & Returns

PL360 ships everywhere in the US, including Hawaii and Alaska.
Yes! Be sure to click “subscribe” when you’re adding your favorite items to your cart to place a recurring order.

We are happy to offer free shipping for orders over $50

If you’re not totally satisfied with your PL360 purchase, please email us at petlife@pl360pet.com. We’ll be happy to work with you to help make it up to you.

We work closely with our external partners and carriers to ensure your PL360 product(s) can reach you as quickly as possible. Allow up to 3 days to process your order, especially on orders placed late on Friday or over the weekend. 
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days – +$20 on all orders. Order cutoff time is 5 pm CT. Excludes Alaska & Hawaii.
We offer FREE Standard shipping on orders of $50 or more.